Common problems guide

The most common Ariston E-Combi One 24 problems

The faults most likely to send a Ariston E-Combi One 24 into lockout — with plain-English causes, what to check first, estimated repair costs and whether you need a Gas Safe engineer.

46 documented codes
6 most common
6 DIY-safe checks
0 engineer needed

The 6 most common faults

01
1 01 High DIY-safe

Your boiler has become too hot and has shut itself down as a safety precaution to prevent internal damage.

What to try first

Check that all radiator valves are fully open to allow water to circulate.Ensure your system pressure is between 1 and 1.5 bar on the pressure gauge.Press the Reset button on the front control panel and wait for the boiler to restart.

Est. cost
£100-£350
Parts
Central heating pump, Overheat thermostat, Main heat exchanger (flushing)
Full guide for 1 01
02
1 03 High DIY-safe

Your boiler is struggling to move water around the system properly, causing it to shut down to prevent overheating.

What to try first

Check that all radiator valves (TRVs) are turned to the highest settingEnsure your boiler pressure is between 1 and 1.5 bar on the gaugeTry bleeding your radiators to remove any trapped air pockets

Est. cost
£100-£350
Parts
Circulation pump, Main heat exchanger, Central heating filter
Full guide for 1 03
03
1 04 High DIY-safe

Your boiler is struggling to move water through the system efficiently, which usually means the water pressure is too low or something is blocking the flow.

What to try first

Check the pressure gauge on the front of the boiler; it should be between 1 and 1.5 bar.If pressure is low, use the filling loop underneath the boiler to top it up.Ensure all radiator valves are fully open and bleed any radiators that have trapped air.

Est. cost
£80-250
Parts
Circulation pump, Main heat exchanger (flushing/cleaning), Water pressure sensor
Full guide for 1 04
04
1 05 High DIY-safe

Your boiler has stopped working because water is not moving through the system quickly enough to prevent it from getting too hot.

What to try first

Check that your radiator valves are fully openEnsure your boiler pressure is between 1 and 1.5 barGently bleed your radiators to remove trapped air

Est. cost
£150-350
Parts
Circulation Pump, Main Heat Exchanger (Cleaning), Flow/Return Thermistors
Full guide for 1 05
05
1 06 High DIY-safe

Your boiler is struggling to move water through the system, which is causing it to shut down to prevent overheating.

What to try first

Check that all radiator valves are fully openEnsure your boiler pressure is between 1.0 and 1.5 barGently bleed your radiators to remove any trapped air

Est. cost
£120-£350
Parts
Circulation Pump, Main Heat Exchanger (Cleaning), Flow/Return Thermistors
Full guide for 1 06
06
1 07 High DIY-safe

Your boiler is struggling to move hot water around the system, often caused by trapped air or low pressure preventing it from flowing correctly.

What to try first

Check the pressure gauge and top up to 1.5 bar if it is lowBleed all radiators to remove any trapped air pocketsEnsure all radiator valves and the boiler isolation valves are fully open

Est. cost
£80-250
Parts
Circulation Pump, Main Heat Exchanger, Pump Auto Air Vent
Full guide for 1 07

on the Ariston E-Combi One 24

Central heating pumpOverheat thermostatMain heat exchanger (flushing)Circulation pumpMain heat exchangerCentral heating filter

Based on parts cited in our fault code database. Your engineer will confirm what's actually needed after diagnosis.

Call a Gas Safe engineer if…

  • You can smell gas or see signs of a leak
  • The Ariston shows an Emergency or High severity code
  • The boiler keeps locking out after repeated resets
  • You've tried the DIY checks and the fault hasn't cleared
  • There's visible water leaking from the boiler
  • The flame is yellow or orange instead of blue
See the full 46-code list for the Ariston E-Combi One 24