Medium
4 13 on Ariston E-Combi One 30

Your boiler is struggling to read the temperature from an external wall controller or zone sensor, which prevents it from knowing when to turn the heating on.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Room sensor circuit open or short circuit ZONA 3

From this model's manual
Verified against the Ariston E Combi One 24 installation & service manual, page 38.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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