High
EE 9999 on Ariston E-Combi One

Your boiler's main control computer is experiencing a general communication error, causing the system to stop working as a safety precaution.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Problem within the electronic system

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Search the official register →

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