The 6 most common faults
Your boiler has stopped working because the water pressure inside the heating system has dropped too low.
Locate the filling loop, which is usually a metal braided hose underneath the boiler.Open the valves on the filling loop to allow cold mains water into the system.Watch the pressure gauge on the front of the boiler until it reaches 1.5 bar, then securely close the valves.
Your boiler has detected that the water level inside the heating system is too low to operate safely.
Locate the filling loop, which is usually a silver braided hose under the boiler connected to two valves.Slowly open the valves to allow mains water into your heating system.Watch the pressure gauge on the front of the boiler until it reaches the green zone, typically between 1.0 and 1.5 bar.Close both valves tightly and restart the boiler.
Your boiler is trying to start but the flame is failing to ignite or stay alight, so it has shut down as a safety precaution.
Full guide for E04Your boiler has failed to ignite the flame reliably and has stopped trying for your safety.
Full guide for A03Your boiler has detected that it has become too hot and has automatically shut itself down to prevent damage.
Full guide for A01Your boiler is failing to stay lit because the flame keeps going out shortly after it starts.
Full guide for A 18on the Ariston Euro Combi 30 MFFI
Based on parts cited in our fault code database. Your engineer will confirm what's actually needed after diagnosis.
Call a Gas Safe engineer if…
- You can smell gas or see signs of a leak
- The Ariston shows an Emergency or High severity code
- The boiler keeps locking out after repeated resets
- You've tried the DIY checks and the fault hasn't cleared
- There's visible water leaking from the boiler
- The flame is yellow or orange instead of blue