BoilerFaultCodesThe 3 most common faults
Your boiler has tried to ignite to provide heat but failed to detect a flame, causing the system to shut down for safety.
Check that your gas emergency control valve is in the 'on' positionCheck if other gas appliances in your home, such as a hob, are working correctlyPress the 'R' or Reset button on the control panel to attempt a restart
Your boiler has switched itself off because it reached an unsafe temperature to prevent damage to the internal components.
Check that all radiator valves are fully open to allow water to circulate.Ensure your system pressure is topped up to between 1 and 1.5 bar.Wait 15 minutes for the system to cool down and gently press the reset button.
Your boiler has stopped working because the water pressure inside the system has dropped too low to operate safely.
Locate the filling loop (usually a silver flexible hose) underneath the boiler.Slowly open the small valve(s) on the loop to allow water into the system.Watch the pressure gauge until it reaches 1.5 bar, then close the valves tightly.
on the Ariston Genus 24 RFFI
Based on parts cited in our fault code database. Your engineer will confirm what's actually needed after diagnosis.
Call a Gas Safe engineer if…
- You can smell gas or see signs of a leak
- The Ariston shows an Emergency or High severity code
- The boiler keeps locking out after repeated resets
- You've tried the DIY checks and the fault hasn't cleared
- There's visible water leaking from the boiler
- The flame is yellow or orange instead of blue