Ariston Genus 30 Plus Fault codes & diagnostics

64 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 30 kW Discontinued

Replaced by: Genus ONE

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Severity at a glance

Each cell = one fault code. Hover to identify.
3 Emergency 52 High 4 Medium 5 Low

All 64 documented codes

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28

Your boiler is struggling to accurately measure the temperature of the water used for your radiators, causing it to shut down for safety reasons.

High Engineer only £120-220

Parts commonly replaced

  • Central heating NTC sensor
  • Wiring harness
30 (ll)

Your boiler's computer brains are having trouble talking to each other, which means the system cannot safely operate and has shut down.

High Engineer only £200-450

Parts commonly replaced

  • Main PCB
  • Wiring harness
  • Interface display board
31

Your boiler has stopped working because it cannot light its internal flame to heat your water.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Flame rectification probe
40-50 (ll-ll)

Your boiler is struggling to clear exhaust gases, so it has safely shut itself down to prevent any risk.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness
40-50-70 (ll-ll-ll)

Your boiler has detected a faulty sensor that monitors the temperature of the water used for your taps, causing it to stop producing hot water to prevent overheating.

High Engineer only £120-220

Parts commonly replaced

  • DHW NTC thermistor sensor
40-50-70-80 (ll-ll-ll-ll)

Your boiler has detected that the water in your hot water cylinder is slightly hotter than the temperature you have set it to.

Low Engineer only £100-200

Parts commonly replaced

  • DHW NTC sensor
  • PCB
40-50-80 (ll-ll-ll)

Your boiler is struggling to accurately detect the temperature of your hot water supply because a connection to a heat sensor has been interrupted.

High Engineer only £120-200

Parts commonly replaced

  • Domestic hot water NTC thermistor
  • Wiring harness
40-60 (ll-ll)

Your boiler has lost the internal connection needed to communicate with its controls, which usually indicates an electrical fault or a blown fuse inside the boiler casing.

High Engineer only £120-250

Parts commonly replaced

  • Internal 1.25A fuse
  • Main PCB (Printed Circuit Board)
  • Wiring harness
40-60-70 (ll-ll-ll)

Your boiler has detected that a safety switch is stuck in the wrong position, which prevents it from starting to avoid any risk of incorrect combustion.

High Engineer only £150-250

Parts commonly replaced

  • Air pressure switch
  • Fan assembly
  • Printed Circuit Board (PCB)
40-60-70-80 (ll-ll-ll-ll)

Your boiler is struggling to push air through its internal system effectively, preventing it from starting up properly.

High Engineer only £150-300

Parts commonly replaced

  • Fan unit
  • PCB
  • Flue sensor
Showing 11–20 of 64
40-60-80 (ll-ll-ll)

Your boiler is struggling to clear exhaust gases because it cannot confirm that the internal fan is moving air effectively, so it has shut down to keep you safe.

High Engineer only £150-300

Parts commonly replaced

  • Air pressure switch
  • Flue fan assembly
  • Venture pipe/tubing
40-70 (ll-ll)

Your boiler is struggling to stay lit and has failed to restart after several attempts to create a steady flame.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Flame sensor
  • Gas valve
40-80 (ll-ll)

Your boiler has stopped working because the water pressure inside your heating system has dropped too low.

High DIY-safe £80-150

What to check first

  1. Locate the filling loop, which is a silver braided hose with one or two valves underneath the boiler.
  2. Open the valves slowly to allow water into the system until the pressure gauge on the front of the boiler reads between 1.0 and 1.5 bar.
  3. Close the valves tightly and check the display to see if the error code has cleared.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Pressure sensor
50 (ll)

Your boiler is struggling to pump water around your heating system, so it has shut down to prevent damage from overheating.

High Engineer only £150-350

Parts commonly replaced

  • Circulation pump
  • Flow sensor
  • Primary heat exchanger
50-60 (ll-ll)

Your boiler has stopped working because one of its internal temperature sensors is providing an inaccurate reading, causing the system to shut down for safety.

High Engineer only £120-200

Parts commonly replaced

  • Central heating return NTC thermistor
50-60-70 (ll-ll-ll)

Your boiler has stopped working because a sensor that measures the temperature of the water circulating to your radiators is sending an incorrect signal, causing a safety shutdown.

High Engineer only £120-220

Parts commonly replaced

  • Central heating flow NTC thermistor
  • Wiring harness
50-60-80 (ll-ll-ll)

Your boiler has lost its connection to a temperature sensor, which prevents it from safely heating your home's water.

High Engineer only £120-220

Parts commonly replaced

  • Central heating flow NTC thermistor
  • Wiring harness
50-70 (ll-ll)

Your boiler has lost the ability to measure the temperature of your hot water, so it has safely shut down to prevent overheating.

High Engineer only £120-180

Parts commonly replaced

  • DHW NTC thermistor
50-70-80 (ll-ll-ll)

Your boiler has lost its connection to a sensor that measures the temperature of the water returning to it, so it has safely shut down to prevent overheating.

High Engineer only £120-220

Parts commonly replaced

  • Return NTC thermistor
  • Wiring harness / connection loom
50-80 (ll-ll)

Your boiler has lost the ability to measure the temperature of your hot water, so it has safely stopped heating to prevent it from getting too hot.

High Engineer only £120-200

Parts commonly replaced

  • DHW NTC thermistor
Showing 21–30 of 64
60-70-80 (ll-ll-ll)

Your boiler has detected that hot water isn't moving around your radiators or taps properly, so it has turned itself off to prevent overheating.

High DIY-safe £120-250

What to check first

  1. Check your boiler pressure gauge; if it is below 1 bar, use the filling loop to top it up to 1.5 bar.
  2. Ensure all radiator valves are fully open throughout your home.
  3. Check that your external central heating programmer or thermostat is set to 'On' and calling for heat.

Parts commonly replaced

  • Circulation pump
  • Flow sensor
  • Automatic air vent
70-80 (ll-ll)

Your boiler is failing to light the internal flame needed to heat your water, which means it has safely shut itself down to prevent a gas buildup.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ionisation probe
  • PCB

Related codes

80 (ll)

Your boiler has detected that it is getting too hot and has automatically shut itself down to prevent damage.

High Engineer only £120-250

Parts commonly replaced

  • Pump
  • Diverter valve
  • Primary heat exchanger
  • Temperature sensor
A 02

Your boiler has stopped working because the water pressure inside the system has dropped too low to operate safely.

High DIY-safe

What to check first

  1. Locate the filling loop, which is usually a flexible metal hose underneath the boiler.
  2. Open the valves on the filling loop to allow water into the system until the pressure gauge reads between 1 and 1.5 bar.
  3. Close both valves tightly to stop the flow and check that the error code has cleared.

Parts commonly replaced

  • Pressure relief valve
  • Expansion vessel
  • Pressure sensor
A01

Your boiler is trying to start up but cannot successfully light the flame, so it has shut down as a safety precaution.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

A03

Your boiler has detected that the water inside it has become dangerously hot and has shut itself down to prevent damage or safety risks.

Emergency Engineer only £120-250

Parts commonly replaced

  • Circulation pump
  • NTC temperature sensor
  • Primary heat exchanger

Related codes

A07

Your boiler is repeatedly struggling to keep its internal flame lit while it is running, causing the system to shut down for safety.

High Engineer only £150-300

Parts commonly replaced

  • Ionisation electrode
  • Gas valve
  • Burner seal

Related codes

A17

Your boiler has detected that water is not flowing through the system correctly, which is preventing it from heating your home safely.

High Engineer only £120-250

Parts commonly replaced

  • Circulation pump
  • System filter
  • Flow sensor
Showing 31–40 of 64
A18

Your boiler has detected that hot water isn't moving around your radiators or pipes properly, causing it to shut down to prevent damage from overheating.

High Engineer only £150-350

Parts commonly replaced

  • Central heating pump
  • Flow sensor
  • Diverter valve
A33

Your boiler has detected that the internal fan responsible for safely removing exhaust gases is not spinning correctly, so it has shut itself down to keep your home safe.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • PCB
A97

The internal computer in your boiler is experiencing a communication error or software glitch, preventing it from managing your heating and hot water correctly.

High Engineer only £200-450

Parts commonly replaced

  • Main PCB
  • Wiring harness

Related codes

A98

Your boiler's computer is having trouble communicating internally, which has caused it to shut down for safety reasons.

High Engineer only £150-350

Parts commonly replaced

  • Main PCB
  • Wiring harness

Related codes

A99

Your boiler's internal computer is experiencing a major communication error, causing it to shut down to prevent incorrect operation.

High Engineer only £200-450

Parts commonly replaced

  • Main PCB
  • Wiring harness

Related codes

E 02

Your boiler has stopped working because the water pressure inside the heating system has dropped too low to operate safely.

High DIY-safe £0-£100

What to check first

  1. Locate the external filling loop, which is usually a braided metal hose under the boiler connected to two valves.
  2. Gradually open the valves to allow water into the system until the pressure gauge on the front of the boiler reads between 1.0 and 1.5 bar.
  3. Close both valves firmly once the correct pressure is reached and check the boiler display to see if the error has cleared.

Parts commonly replaced

  • Filling loop
  • Pressure gauge
  • Pressure relief valve
E 06

Your boiler has stopped working because it has lost the electronic signal from the sensor that monitors the temperature of the water leaving the unit.

High Engineer only £120-200

Parts commonly replaced

  • Central heating flow NTC sensor
  • Wiring harness

Related codes

E 07

Your boiler has stopped working because a sensor that measures the temperature of the water leaving the boiler is sending an incorrect electrical signal.

High Engineer only £120-220

Parts commonly replaced

  • Central heating flow NTC sensor
  • Wiring harness

Related codes

E 08

Your boiler is currently unable to read the temperature of the water returning to it from your radiators, so it has shut down as a precaution to prevent overheating.

High Engineer only £120-220

Parts commonly replaced

  • Return NTC thermistor sensor
  • Wiring harness

Related codes

E 09

Your boiler has detected an electrical fault in the system that measures the temperature of the water returning to it, causing it to stop heating as a safety precaution.

High Engineer only £120-220

Parts commonly replaced

  • Return NTC thermistor
  • Wiring harness

Related codes

Showing 41–50 of 64
E 10

Your boiler has detected that an external safety sensor, typically linked to your underfloor heating system, has triggered, causing the system to stop working to prevent overheating.

High Engineer only £120-250

Parts commonly replaced

  • Floor thermostat sensor
  • Safety limit thermostat
  • Wiring harness
E 20

Your boiler has detected a flame signal when it is not supposed to be burning, which is a safety mechanism preventing it from starting.

Emergency Engineer only £150-300

Parts commonly replaced

  • Flame rectification electrode
  • Gas valve
  • Main PCB
E 94

Your boiler's internal computer has encountered a software internal error and is unable to safely manage the heating process.

High Engineer only £200-450

Parts commonly replaced

  • Main PCB
  • Control board
E 95

Your boiler is struggling to accurately measure the temperature of the water flowing through your system because it has lost communication with its internal thermometers.

High Engineer only £120-220

Parts commonly replaced

  • NTC Temperature Sensor
  • PCB (Main Control Board)
  • Wiring Harness
E 99

Your boiler has failed to start multiple times and has automatically locked itself for safety to prevent a gas buildup.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB Circuit board

Related codes

E02 026

Your boiler has detected that the main burner is failing to stay alight or ignite properly, resulting in a loss of heating and hot water.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

E02 071

Your boiler is struggling to clear exhaust gases effectively, so it has safely shut itself down to prevent any risk.

High Engineer only £150-250

Parts commonly replaced

  • Air pressure switch
  • Flue fan
  • Venturi

Related codes

E02 078

Your boiler has detected that no water is circulating through the heating system correctly, causing it to shut down to prevent internal overheating.

High Engineer only £150-300

Parts commonly replaced

  • Circulation pump
  • Flow sensor
  • System filter
E03 818

Your boiler has detected an issue with the internal airflow, which prevents it from safely igniting and providing heating or hot water.

High Engineer only £150-300

Parts commonly replaced

  • Air pressure switch
  • Venturi
  • Fan assembly

Related codes

L.E.D. B

Your boiler has failed to light the flame properly and has stopped attempting to start for safety reasons.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ignition transformer
Showing 51–60 of 64
L.E.D. D

Your boiler is failing to detect enough water movement inside the system, so it has shut itself down to prevent damage.

High DIY-safe £120-250

What to check first

  1. Check your boiler's internal pressure gauge located on the front panel.
  2. If the needle is below 1.0 bar, locate the filling loop (usually a silver braided hose under the boiler).
  3. Slowly open the valve to let water in until the pressure reaches 1.5 bar, then ensure the valve is tightly closed.

Parts commonly replaced

  • Central heating pump
  • Pressure switch
  • System diverter valve
L.E.D. G

Your boiler has detected that the water inside has become dangerously hot and has shut itself down to prevent damage or fire risk.

Emergency Engineer only £150-300

Parts commonly replaced

  • NTC Temperature Sensor
  • Primary Heat Exchanger
  • Circulation Pump
  • Automatic Air Vent
S 01

Your boiler failed to light on its first attempt, meaning it is currently unable to produce heat or hot water.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB
S 02

Your boiler has failed to light the flame after trying twice, so it has shut down for safety.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ionisation probe
S 04

Your boiler is currently unable to sense the temperature of your hot water properly, which means it will stop providing hot water until the faulty sensor is fixed.

High Engineer only £120-200

Parts commonly replaced

  • DHW NTC thermistor sensor
  • Wiring harness

Related codes

S 05

Your boiler is struggling to detect the temperature of the water it is trying to heat for your taps and shower, so it has stopped producing hot water to prevent overheating.

Medium Engineer only £120-220

Parts commonly replaced

  • Domestic Hot Water NTC sensor
  • Wiring harness

Related codes

S 06

Your boiler is struggling to keep the flame attached to the burner correctly, which causes it to shut down for safety reasons.

High Engineer only £120-250

Parts commonly replaced

  • Gas valve
  • Burner seal
  • Ignition electrode
S 25

Your boiler is struggling to detect the temperature of your hot water cylinder, which means it may fail to provide hot water or heat it correctly.

Medium Engineer only £120-200

Parts commonly replaced

  • DHW NTC sensor
  • Wiring harness link

Related codes

S 26

Your boiler is struggling to accurately read the temperature of your hot water cylinder because there is an electrical fault with the sensor cable or the connection.

Medium Engineer only £120-200

Parts commonly replaced

  • NTC sensor
  • Sensor wiring harness

Related codes

S 27

Your boiler has detected that the water inside its internal storage tank is reaching dangerously high temperatures and has shut itself down to prevent damage or safety risks.

High Engineer only £150-300

Parts commonly replaced

  • NTC temperature sensor
  • DHW probe
  • Main PCB
Showing 61–64 of 64
S 30

Your boiler is struggling to read the outdoor temperature because the connection to the external weather sensor has been interrupted or damaged.

Low Engineer only £100-£180

Parts commonly replaced

  • External temperature sensor
  • Wiring loom

Related codes

S 31

Your boiler is receiving incorrect information from the outdoor temperature sensor, likely due to a loose wire or a faulty connection outside.

Low Engineer only £100-200

Parts commonly replaced

  • External temperature sensor
  • Wiring harness

Related codes

S 80

Your boiler’s remote wall controller is having trouble communicating its temperature reading to the heating system.

Medium Engineer only £120-220

Parts commonly replaced

  • Clima Manager remote controller
  • System interface board
Safety Shut-off

Your boiler has detected an internal computer error while trying to ignite and has safely shut itself down to prevent any risk.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB
  • Wiring harness