Medium
7 11 on Ariston Microsystem 15

Your boiler is having trouble 'sensing' the temperature of the water returning from your radiators, which prevents it from heating your home correctly.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Return sensor defective (zone 1)

Shared across the range
This code is shared by the boilers in this range, which use the same control board. It may not be printed in this exact variant’s manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the internal computer can no longer read a consistent or accurate signal from the sensor that monitors water returning from your radiators. The most common reason is that the sensor's internal electrical resistance has failed, but it can also be caused by loose or corroded wiring connections inside the boiler.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Related fault codes

All 93 fault codes on the Microsystem 15

Seeing a different code? Every code this model can display, in one place.

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