High
Block 01 on Atag A200

Your boiler has shut down because an external safety device or a control loop has detected an issue and cut the circuit to prevent damage.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

External safety contact cut off

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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