501 High

Atag 501 Fault Code

The Atag 501 fault code means: your boiler is failing to light the gas, which means it cannot provide the heating or hot water you need.. It appears on 18 Atag models in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: No flame detected
Typical repair cost £100-350 (including labour)

DIY fix possible

Check that your gas supply is turned on and other gas appliances are working.If you have a prepay meter, ensure you have sufficient credit.Press the Reset button once to see if the boiler restarts.

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

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Avoid the next call-out bill

A cover plan would handle faults like 501: no call-out fees, no surprise bills.

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Atag models that show the 501 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Atag 501 fault code information on this page is sourced and cross-checked against the official Atag service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 31 August 2026