C123 Low

Atag C123 Fault Code

The Atag C123 fault code means: your boiler is displaying a service notification indicating that a technician is attempting to enter or has entered the password-protected installer settings menu.. It appears on 4 Atag models in our database.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

Technical description: Installer level access code
Typical repair cost £0-80 (including labour)

DIY fix possible

Press the 'Reset' or 'Back' button to return to the main displayMonitor the screen to see if the code clears and the heating continues as normalIf the code persists, restart the boiler using the power isolation switch

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Atag models that show the C123 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Atag C123 fault code information on this page is sourced and cross-checked against the official Atag service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026