Atag C21 Fault Code
The Atag C21 fault code means: your boiler has detected a communication issue with the sensor that monitors exhaust gases and has safely shut down to prevent potential overheating or unsafe operation.. It appears on 1 Atag model in our database.
Technical description: Flue sensor fault
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
Search the official register for a qualified engineer in your area.
Gas Safe Register →Atag models that show the C21 fault code
Click a model for the full fault code list and model-specific repair notes.
Source
Atag C21 fault code information on this page is sourced and cross-checked against the official Atag service / installation manuals for each affected model.
Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026