Atmos Intersystem HE26 Fault codes & diagnostics

19 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

System Natural Gas 2004-2018 Discontinued
GC Number 41-249-05
Download the Atmos Intersystem HE26 manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

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16 High 3 Low

All 19 documented codes

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2

Your boiler is currently running a routine internal check to ensure all its safety systems are working correctly before it starts up.

Low DIY-safe

What to check first

  1. Wait for 5 to 10 minutes to allow the self-test process to complete automatically
  2. If the code persists, try turning the boiler off at the fused spur for 30 seconds
  3. Turn the power back on and allow the unit to reboot

Related codes

4

Your boiler is failing to light the flame needed to provide you with heating and hot water.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Ignition lead
  • Gas valve

Related codes

5

Your boiler is struggling to detect that the central heating system is active, which is likely preventing your radiators from warming up.

High Engineer only £150-£300

Parts commonly replaced

  • Flow switch
  • DHW sensor
  • Control board

Related codes

6

Your boiler is struggling to light or detect a steady flame, which is preventing your heating and hot water from working.

High Engineer only £180-350

Parts commonly replaced

  • Ignition cable
  • Spark electrode/probe
  • Ignition unit
  • Control board

Related codes

8

Your boiler has stopped working because the internal fan, which safely exhausts fumes, is not spinning at the correct speed.

High Engineer only £250-£550

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • Main PCB (Controller)

Related codes

10

Your boiler's internal temperature sensor has stopped sending information, causing the system to shut down for safety.

High Engineer only £120-£190

Parts commonly replaced

  • S1 Flow Temperature Sensor
  • Wiring harness

Related codes

11

Your boiler has stopped working because one of its internal temperature sensors is unable to send a correct reading to the main control board.

High Engineer only £90-160

Parts commonly replaced

  • Flow Temperature Sensor (S1)
  • Sensor Wiring Harness

Related codes

12

Your boiler has stopped working because one of its internal heat sensors is reporting a fault or has a damaged connection.

High Engineer only £120-£210

Parts commonly replaced

  • Flow Temperature Sensor (S1)
  • Sensor Wiring Harness

Related codes

13

Your boiler has stopped working because its main temperature sensor is unable to provide a reading to the control board.

High Engineer only £100-£180

Parts commonly replaced

  • S1 Temperature Sensor (NTC)
  • Wiring harness

Related codes

14

Your boiler has stopped working because one of its internal temperature sensors is providing an incorrect reading or is no longer communicating with the control board.

High Engineer only £120-£190

Parts commonly replaced

  • S1 Flow Temperature Sensor
  • Wiring harness

Related codes

20

Your boiler has stopped heating because one of its internal temperature sensors is not reporting correctly and likely needs professional attention.

High Engineer only £120-£190

Parts commonly replaced

  • S2 Flow/Return Temperature Sensor
  • Sensor wiring harness

Related codes

21

Your boiler has stopped working because a built-in temperature sensor has developed a fault or is sending an incorrect signal.

High Engineer only £110-180

Parts commonly replaced

  • Temperature Sensor (S2)
  • Sensor Wiring Harness

Related codes

22

Your boiler has stopped working because one of its internal temperature sensors is providing an incorrect reading or has lost its connection.

High Engineer only £120-£210

Parts commonly replaced

  • NTC Temperature Sensor (S2)
  • Sensor wiring harness

Related codes

23

Your boiler has stopped working because one of its internal temperature sensors is providing an incorrect reading or has developed a connection fault.

High Engineer only £120-£190

Parts commonly replaced

  • S2 Temperature Sensor (NTC)
  • Wiring Harness

Related codes

24

Your boiler has stopped working because its internal temperature sensor is reporting a technical error or has lost its connection.

High Engineer only £120-£200

Parts commonly replaced

  • S2 Return Temperature Sensor
  • Sensor wiring harness

Related codes

29

Your boiler's internal computer brain has developed a fault with the electrical switch that controls the gas flow, meaning the system cannot safely start up.

High Engineer only £350-£550

Parts commonly replaced

  • Main PCB (Control Board)
  • Gas Valve

Related codes

30

Your boiler's internal computer has suffered a critical electrical failure and can no longer safely operate the gas supply.

High Engineer only £350-£550

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Control Box

Related codes