Atmos Intersystem HE40 C Fault codes & diagnostics

19 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

System Natural Gas 2004-2018 Discontinued
GC Number 41-249-07
Download the Atmos Intersystem HE40 C manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

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Severity at a glance

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17 High 2 Low

All 19 documented codes

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1

Your boiler has successfully reached its target temperature and is now resting as it should.

Low DIY-safe

What to check first

  1. No action required
  2. The boiler is operating normally
2

Your boiler is currently performing an internal safety check, which is a normal part of its startup process, but it has not progressed past this stage.

High Engineer only £120-250

Parts commonly replaced

  • Control Board
  • Wiring Harness

Related codes

4

Your boiler is failing to light the internal flame needed to provide heating or hot water.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Ignition lead
  • Gas valve

Related codes

5

Your boiler has detected a problem with the internal sensor that monitors the heating circuit, meaning it cannot reliably provide central heating.

High Engineer only £150-250

Parts commonly replaced

  • Flow Temperature Sensor
  • Return Temperature Sensor
  • Wiring Harness

Related codes

6

Your boiler is failing to detect a flame, meaning it cannot stay lit to provide heating or hot water.

High Engineer only £180-350

Parts commonly replaced

  • Ignition cable
  • Spark probe
  • Ignition unit
  • Controller

Related codes

8

Your boiler has stopped working because the internal fan is moving at the wrong speed or cannot communicate with the main control board.

High Engineer only £250-£550

Parts commonly replaced

  • Fan assembly
  • Control PCB
  • Wiring harness

Related codes

10

Your boiler has stopped working because one of its internal temperature sensors has detected a fault or a broken connection.

High Engineer only £90-160

Parts commonly replaced

  • Flow Temperature Sensor (S1)
  • Sensor Wiring Harness

Related codes

11

Your boiler's internal temperature sensor has stopped working correctly, which prevents the system from knowing how hot the water is.

High Engineer only £120-190

Parts commonly replaced

  • S1 Flow Temperature Sensor
  • Wiring harness

Related codes

12

Your boiler has stopped working because its main temperature sensor is unable to provide a correct reading to the control board.

High Engineer only £120-£190

Parts commonly replaced

  • Flow temperature sensor (S1)
  • Wiring harness

Related codes

13

Your boiler has stopped working because one of its internal temperature sensors is not reporting correctly.

High Engineer only £120-£190

Parts commonly replaced

  • Flow Temperature Sensor (S1)
  • Wiring Harness

Related codes

14

Your boiler has stopped working because one of its internal temperature sensors is unable to send a correct reading to the main control board.

High Engineer only £120-£190

Parts commonly replaced

  • Flow Temperature Sensor (S1)
  • Wiring Harness

Related codes

20

Your boiler has stopped working because its internal temperature sensor is failing to send a correct signal to the control board.

High Engineer only £120-190

Parts commonly replaced

  • NTC Temperature Sensor (S2)
  • Sensor wiring harness

Related codes

21

Your boiler has stopped working because one of its internal temperature sensors is providing an incorrect reading or has a faulty connection.

High Engineer only £120-190

Parts commonly replaced

  • NTC Temperature Sensor (S2)
  • Sensor wiring harness

Related codes

22

Your boiler has stopped working because one of its internal temperature sensors is providing an incorrect reading or has a faulty connection.

High Engineer only £120-£210

Parts commonly replaced

  • NTC Temperature Sensor (S2)
  • Sensor wiring harness

Related codes

23

Your boiler has detected a problem with one of its internal temperature sensors, meaning it cannot accurately monitor the water temperature and has stopped working as a safety precaution.

High Engineer only £90-160

Parts commonly replaced

  • NTC Temperature Sensor (S2)
  • Sensor wiring harness

Related codes

24

Your boiler has stopped working because one of its internal temperature sensors is providing an incorrect reading or has a faulty connection.

High Engineer only £120-£190

Parts commonly replaced

  • NTC Temperature Sensor (S2)
  • Wiring Harness

Related codes

29

Your boiler's computer brain has suffered an internal electrical failure and can no longer safely operate the gas supply.

High Engineer only £350-£550

Parts commonly replaced

  • Main Control PCB
  • Gas Valve Relay

Related codes

30

Your boiler's computer board has suffered an internal electrical failure and can no longer safely operate the gas supply.

High Engineer only £350-£550

Parts commonly replaced

  • Main Control Board (PCB)
  • Gas Valve

Related codes