High
neon flashing on Baxi 105e

Your boiler has detected a general internal fault that prevents it from starting, meaning you currently have no heating or hot water.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Fault investigation is necessary. Go to sections 'J' & 'M'

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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