High Lockout
E.01 – .02 on Baxi 200 Combi (range)

Your boiler has detected that the water coming back from your radiators is hotter than the water leaving the boiler, which usually means water is flowing in the wrong direction or a sensor has developed a fault.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Temperature measured by return sensor greater than flow sensor.

What causes this fault?

This fault occurs when the boiler detects that the water returning from your radiators is hotter than the water it just sent out, which contradicts the laws of physics in a normal system. The most common reasons are a pump that has failed or is struggling to push water around, a blockage in the heat exchanger, or temperature sensors that have become uncalibrated and are giving false readings.

This issue often surfaces in autumn when the heating is turned on for the first time after summer, as internal pump components can seize during long periods of inactivity.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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