High Lockout
E.02 – .19 on Baxi 200 Combi (range)

Your boiler's internal computer settings have been altered or are mismatched, which is preventing the system from operating correctly.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Jumper 1 changed – check position of jumper 1.

What causes this fault?

This fault occurs when the boiler's control board detects that a physical configuration pin, known as a jumper, has been moved or is missing. It acts as a safety mismatch because the internal computer no longer recognizes which specific model or power setting it should be operating at. The most common reason is a component failure on the main circuit board or an accidental change made during a recent repair or board replacement.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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