High
E.02 – .21 on Baxi 80e

Your boiler's internal computer settings have been changed or are set incorrectly, which is preventing it from starting up properly.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Jumper 3 changed – check position of jumper 3.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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