High Lockout
E10 on Baxi Avanta

Your boiler has lost water pressure or cannot move water around the system, which has caused it to stop working for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Poor/No circulation

What causes this fault?

This fault occurs when the boiler detects that there is either not enough water in the system or the water is not moving through the pipes as it should. The most common reason is a drop in water pressure due to a minor leak, but it can also happen if the internal pump has seized or becomes blocked with debris.

This issue often appears when you turn your heating back on for the first time in autumn, as pumps can seize after being inactive throughout the summer.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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