The 6 most common faults
01
Pressure Gauge below 1 High DIY-safe
Your boiler has lost the water pressure it needs to circulate heat, which means it will stop working until the system is topped up.
What to try first
Locate the filling loop, which is a silver braided hose connecting two pipes underneath the boiler.Open the valves at both ends of the hose to let water into the system while watching the pressure gauge.Close both valves firmly once the needle sits between 1 and 1.5 bar.
02
Red Light High Engineer
Your boiler has stopped working because it has detected an internal overheating issue or a failure to light the burner as a safety precaution.
Full guide for Red Light03
Flame Failure High Engineer
Your boiler has stopped working because it couldn't light the flame or keep it burning, so it has purposefully shut itself down for safety.
Full guide for Flame Failure04
Pressure Gauge 3 or greater Emergency Engineer
Your boiler has become dangerously over-pressurised, meaning there is too much water inside the system.
Full guide for Pressure Gauge 3 or greater05
Green Light Low DIY-safe
Your boiler is working normally and simply letting you know that it is powered on and ready to provide heating or hot water.
What to try first
No action required as this is the standard operating status indicator.
06
Orange Light Low Engineer
Your boiler is working exactly as it should and is currently burning gas to heat your water or radiators.
Full guide for Orange Lighton the Baxi Bahama 100
Filling loopPressure relief valveExpansion vesselOverheat ThermostatIgnition ElectrodeGas Valve
Based on parts cited in our fault code database. Your engineer will confirm what's actually needed after diagnosis.
Call a Gas Safe engineer if…
- You can smell gas or see signs of a leak
- The Baxi shows an Emergency or High severity code
- The boiler keeps locking out after repeated resets
- You've tried the DIY checks and the fault hasn't cleared
- There's visible water leaking from the boiler
- The flame is yellow or orange instead of blue