High
E384 on Baxi Bermuda

Your boiler thinks there is a flame burning even when there shouldn't be, which is a safety conflict that prevents it from starting up.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

False flame.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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