Baxi Combi 224, 228, 424, 428 Fault codes & diagnostics

28 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 24-28 kW Discontinued
Download the Baxi Combi 224, 228, 424, 428 manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

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Severity at a glance

Each cell = one fault code. Hover to identify.
3 Emergency 24 High 1 Medium

All 28 documented codes

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E:00.04

Your boiler has lost its connection to one of the internal thermometers that monitors the heat of the water returning to the unit, causing it to shut down to prevent damage.

High Engineer only £120-220 Shared across the range

Parts commonly replaced

  • Return temperature sensor
  • Wiring harness

Related codes

E:00.05

Your boiler has lost the ability to accurately measure the temperature of the water returning to it, so it has shut down to protect itself.

High Engineer only £120-200 Shared across the range

Parts commonly replaced

  • Return NTC thermistor sensor
  • Wiring harness

Related codes

E:01.04

Your boiler has struggled to keep its flame alight multiple times today and has shut itself down as a safety precaution.

High Engineer only £150-300 Shared across the range

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Condensate trap
  • Flue seal
E:01.17

Your boiler has detected that water is not flowing through the system correctly, which is preventing it from heating your home or water safely.

High Engineer only £150-350 Shared across the range

Parts commonly replaced

  • Circulation pump
  • System filter
  • Diverter valve
E:01.20

Your boiler has detected that the gases escaping through your flue are getting dangerously hot, so it has automatically shut down to prevent damage.

Emergency Engineer only £150-300 Shared across the range

Parts commonly replaced

  • Primary heat exchanger
  • NTC flue sensor
  • Pump
E:02.17

Your boiler has lost the electronic connection needed to control the gas supply, meaning it has safely shut down to prevent it from running incorrectly.

High Engineer only £150-250 Shared across the range

Parts commonly replaced

  • Gas valve
  • Wiring harness
  • Main PCB

Related codes

E:02.47

Your boiler is struggling to communicate with an external add-on, such as a room thermostat or a smart heating controller.

Medium Engineer only £120-250 Shared across the range

Parts commonly replaced

  • External heating control unit
  • Wiring harness
  • PCB

Related codes

E:04.00

Your boiler is failing to detect the gas supply needed to start a flame, meaning it cannot produce heating or hot water until the issue is addressed.

High Engineer only £180-350 Shared across the range

Parts commonly replaced

  • Gas valve
  • PCB
  • Wiring harness

Related codes

E:04.01

Your boiler has stopped working because a sensor that monitors the water temperature inside the unit is sending an incorrect electrical signal, causing the system to shut down as a precaution.

High Engineer only £120-220 Shared across the range

Parts commonly replaced

  • NTC flow temperature sensor
  • Wiring harness

Related codes

E:04.02

Your boiler has lost its connection to its internal thermometer, so it can no longer accurately monitor the water temperature and has shut down as a precaution.

High Engineer only £120-220 Shared across the range

Parts commonly replaced

  • NTC Flow Temperature Sensor
  • Wiring harness

Related codes

Showing 11–20 of 28
E:04.03

Your boiler has detected that the water inside the system has become dangerously hot and has shut itself down to prevent damage.

High Engineer only £150-300 Shared across the range

Parts commonly replaced

  • NTC Sensor
  • Primary Heat Exchanger
  • Pump

Related codes

E:04.08

Your boiler has detected that it is getting too hot and has automatically switched itself off to prevent overheating.

High Engineer only £150-£300 Shared across the range

Parts commonly replaced

  • Safety thermostat
  • Pump
  • Diverter valve
  • Heat exchanger
E:04.10

Your boiler has failed to light the flame five times in a row and has now stopped trying for safety reasons.

High Engineer only £150-300 Shared across the range

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board (PCB)
E:04.12

Your boiler has detected a flame inside when it should be turned off, so it has purposefully shut down to keep you safe.

Emergency Engineer only £150-300 Shared across the range

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)
  • Flame rectification electrode
E:04.13

Your boiler has detected that the internal fan responsible for safely removing exhaust gases is stuck or obstructed, preventing the boiler from igniting.

High Engineer only £150-250 Shared across the range

Parts commonly replaced

  • Flue fan assembly
  • Fan wiring harness
  • Printed Circuit Board
E:04.17

Your boiler is unable to safely control the flow of gas required to light and maintain a flame, so it has shut down to keep your home safe.

Emergency Engineer only £180-350 Shared across the range

Parts commonly replaced

  • Gas valve
  • Wiring harness
  • PCB
H:01 .00

Your boiler has lost its connection to the fuel control system, meaning it cannot safely ignite to provide heating or hot water.

High Engineer only £150-300 Shared across the range

Parts commonly replaced

  • Gas valve wiring harness
  • Gas valve
  • Main printed circuit board (PCB)
H:01 .05

Your boiler has detected that the water leaving it is significantly hotter than the water returning, suggesting a blockage or a problem with how water is circulating around your heating system.

High Engineer only £150-300 Shared across the range

Parts commonly replaced

  • Central Heating Pump
  • Plate Heat Exchanger
  • Diverter Valve
H:01 .08

Your boiler is shutting down because it detects that the water inside is heating up much faster than it safely should.

High Engineer only £150-300 Shared across the range

Parts commonly replaced

  • Central heating pump
  • Flow and return thermistors
  • Plate heat exchanger
H:01 .14

Your boiler has detected that the water inside the unit has become dangerously hot and has shut itself down to prevent damage.

High Engineer only £120-250 Shared across the range

Parts commonly replaced

  • NTC Sensor
  • Primary Heat Exchanger
  • Pump
Showing 21–28 of 28
H:01 .18

Your boiler is failing to move hot water around your radiators or taps, likely because it detects a blockage or a pump issue that prevents it from running safely.

High Engineer only £150-350 Shared across the range

Parts commonly replaced

  • Central heating pump
  • Diverter valve
  • System filter
H:01 .21

Your boiler is struggling to control the temperature of your hot water, causing it to heat up much faster than it safely should.

High Engineer only £150-250 Shared across the range

Parts commonly replaced

  • DHW flow sensor
  • DHW temperature sensor (NTC)
  • Diverter valve
H:02 .02

Your boiler has lost its internal settings, meaning it cannot tell your heating system how to operate.

High Engineer only £120-250 Shared across the range

Parts commonly replaced

  • Printed Circuit Board (PCB)
H:02 .03

Your boiler's computer is confused because its internal settings do not match the specific way it was installed in your home.

High Engineer only £120-200 Shared across the range

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

H:02.04

Your boiler's computer has detected a configuration error and cannot safely provide heating or hot water until its settings are corrected.

High Engineer only £120-250 Shared across the range

Parts commonly replaced

  • Printed Circuit Board (PCB)
H:03.00

Your boiler has lost the ability to read the temperature of the exhaust fumes, causing it to shut down for safety reasons.

High Engineer only £120-220 Shared across the range

Parts commonly replaced

  • Flue sensor
  • Wiring harness
  • PCB
H:03.01

Your boiler's main control panel is having trouble sending messages to the unit's brain, which means the boiler cannot operate properly.

High Engineer only £150-300 Shared across the range

Parts commonly replaced

  • HMI Interface PCB
  • Wiring harness
  • Main control PCB

Related codes

H:03.02

Your boiler is trying to start but cannot keep a flame lit, meaning it is currently unable to provide heating or hot water.

High Engineer only £150-300 Shared across the range

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Flue seal
  • Printed circuit board (PCB)