The 6 most common faults
01
27 High DIY-safe
Your boiler has stopped working because it either doesn't have enough water inside the system to operate safely or the internal water pump is failing to move the water around.
What to try first
Check your boiler's pressure gauge on the front panel; if it is below 1.0 bar, use the filling loop to top the system up to between 1.0 and 1.5 barEnsure your central heating system does not have any obvious water leaks coming from radiators or the boiler itselfOnce pressure is restored, reset the boiler using the reset button on the control panel
02
24 High Engineer
Your boiler has stopped working because it cannot light the flame or clear away waste water properly.
Full guide for 2403
26 High Engineer
Your boiler has detected an issue with the system that blows out waste gases, meaning it has safely shut down to prevent unsafe operation.
Full guide for 2604
29 High Engineer
Your boiler has stopped working because it is unable to accurately measure the temperature of the water used for your radiators.
Full guide for 2905
布 neon flashing High Engineer
Your boiler has stopped working because it cannot detect the water circulating inside, meaning it is preventing itself from firing up to stay safe.
Full guide for 布 neon flashing06
© neon flashing High Engineer
Your boiler's temperature sensor is providing incorrect readings, which prevents the unit from heating your water or home correctly.
Full guide for © neon flashingon the Baxi Combi Instant 80/105 HE
Central heating pumpPressure gaugePressure sensorCondensate trapIgnition electrodeGas valve
Based on parts cited in our fault code database. Your engineer will confirm what's actually needed after diagnosis.
Call a Gas Safe engineer if…
- You can smell gas or see signs of a leak
- The Baxi shows an Emergency or High severity code
- The boiler keeps locking out after repeated resets
- You've tried the DIY checks and the fault hasn't cleared
- There's visible water leaking from the boiler
- The flame is yellow or orange instead of blue