Baxi Duo-tec Combi HE A Fault codes & diagnostics

21 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 24-40 kW 2013-2018 Discontinued

Replaced by: Baxi Platinum+

Download the Baxi Duo-tec Combi HE A manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

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Severity at a glance

Each cell = one fault code. Hover to identify.
1 Emergency 19 High 1 Medium

All 21 documented codes

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15

Your boiler has detected an issue with the system that controls the flow of gas, meaning it cannot ignite or stay running to provide heating and hot water.

Emergency Engineer only £180-350

Parts commonly replaced

  • Gas Valve
  • Wiring Harness
  • Printed Circuit Board (PCB)

Related codes

20

Your boiler has stopped working because it cannot correctly measure the temperature of the water circulating through your radiators.

High Engineer only £120-180

Parts commonly replaced

  • Central Heating NTC Thermistor

Related codes

28

Your boiler has detected a communication issue with the sensor that monitors the exhaust gas temperatures, causing it to shut down for safety reasons.

High Engineer only £120-220

Parts commonly replaced

  • Flue sensor
  • Wiring harness

Related codes

40

Your boiler is unable to read the temperature of the water returning to it, so it has shut down to prevent potential damage.

High Engineer only £120-200

Parts commonly replaced

  • Central Heating Return NTC Sensor
  • Wiring harness

Related codes

110

Your boiler has detected that it has become too hot and has automatically shut down to prevent damage or overheating.

High Engineer only £150-£300

Parts commonly replaced

  • Pump
  • Diverter Valve
  • Heat Exchanger
  • NTC Sensor

Related codes

125

Your boiler has detected that water is not circulating correctly through the system, so it has shut down to prevent itself from overheating.

High Engineer only £150-350

Parts commonly replaced

  • Central heating pump
  • Diverter valve
  • System filter

Related codes

130

Your boiler has detected that the temperature in the exhaust flue is too high, causing it to shut down for safety reasons.

High Engineer only £120-250

Parts commonly replaced

  • Flue overheat sensor (NTC)
  • Primary heat exchanger
  • PCB

Related codes

133

Your boiler has stopped working because it cannot light its internal flame, likely due to a gas supply issue or a blockage.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Condensate trap

Related codes

135

Your boiler has stopped working because it has detected an issue with the internal gas valve or the way it is communicating with the gas supply.

High Engineer only £150-300

Parts commonly replaced

  • Gas Valve
  • Printed Circuit Board (PCB)
  • Wiring Harness

Related codes

160

Your boiler has detected an issue with the internal air circulation fan, which prevents it from igniting safely to provide heating or hot water.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • PCB (Printed Circuit Board)

Related codes

Showing 11–20 of 21
321

Your boiler is currently unable to properly detect the temperature of your hot water supply, so it has shut down to prevent overheating.

High Engineer only £120-220

Parts commonly replaced

  • Domestic Hot Water NTC Sensor

Related codes

E20

Your boiler has lost the ability to accurately measure the temperature of the water circulating through your radiators, so it has shut down as a precaution.

High Engineer only £120-220

Parts commonly replaced

  • Central Heating NTC sensor
  • Wiring harness

Related codes

E28

Your boiler has detected a problem with the sensor that monitors the temperature of the exhaust gases leaving the unit, causing it to shut down for safety reasons.

High Engineer only £120-220

Parts commonly replaced

  • Flue NTC sensor
  • Wiring harness

Related codes

E50

Your boiler is struggling to accurately detect the temperature of the water being heated for your taps and shower, so it has stopped heating it to prevent overheating.

Medium Engineer only £120-200

Parts commonly replaced

  • Domestic Hot Water (DHW) NTC Temperature Sensor
  • Wiring Harness

Related codes

E110

Your boiler has detected that it has become dangerously hot and has automatically shut down to prevent damage or fire risk.

High Engineer only £120-250

Parts commonly replaced

  • Pump
  • Diverter valve
  • Primary heat exchanger
  • System filter

Related codes

E119

Your boiler has stopped working because the water pressure inside the system has dropped too low to operate safely.

High DIY-safe £80-150

What to check first

  1. Locate the external filling loop, which is usually a flexible silver hose connected between two pipes under your boiler.
  2. Open the small valve knobs on both ends of the filling loop to allow cold mains water into the system.
  3. Watch the pressure gauge on the front of the boiler until the needle reaches the green zone (typically between 1.0 and 1.5 bar), then tightly close both valves.

Parts commonly replaced

  • Pressure relief valve
  • Pressure gauge
  • Filling loop

Related codes

E125

Your boiler is struggling to move water around your heating system correctly, which is preventing it from working safely.

High Engineer only £150-350

Parts commonly replaced

  • Central Heating Pump
  • Diverter Valve
  • System Filter

Related codes

E130

Your boiler has detected that the exhaust gases are becoming too hot near the flue, so it has shut itself down to prevent any damage.

High Engineer only £150-300

Parts commonly replaced

  • Flue NTC sensor
  • Primary heat exchanger
  • Pump

Related codes

E133

Your boiler is not receiving enough gas or failing to light, so it has shut down as a safety precaution.

High Engineer only £120-250

Parts commonly replaced

  • Gas valve
  • Ignition electrode
  • PCB

Related codes

E160

Your boiler has stopped working because it cannot detect that the internal fan, which is essential for safely venting combustion gases, is running correctly.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • Printed Circuit Board (PCB)

Related codes

Showing 21–21 of 21
E193

Your boiler is struggling to detect water movement before it fires up, meaning it has paused its operation to prevent potential internal damage.

High Engineer only £150-250

Parts commonly replaced

  • Circulation pump
  • Flow switch
  • Main PCB

Related codes

1 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.