Medium
117 on Baxi EcoBlue System

Your boiler's water pressure is currently too high, which has caused it to stop working as a safety precaution.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Primary System Water Pressure Too High

From this model's manual
Verified against the Baxi Ecoblue System installation & service manual, page 64.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the water pressure inside your system has risen above the safe operating limit. The most common reason is that the filling loop valve used to top up the boiler has been left slightly open or is leaking water into the system. It can also be caused by a failure in the expansion vessel, which is meant to handle the natural pressure increases that happen when water is heated.

DIY fix possible

Locate a radiator in your home, preferably one upstairs.Place a cloth or small container under the radiator bleed valve.Use a radiator bleed key to slowly release a small amount of water until the pressure gauge on the front of your boiler drops into the green zone (usually between 1 and 1.5 bar).Once the pressure is correct, tighten the bleed valve securely.

Find a Gas Safe engineer
Search the official register →

Avoid the next call-out bill

A cover plan would handle faults like 117: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related fault codes

Related guides you might find useful