Baxi 128 Fault Code
The Baxi 128 fault code means: your boiler has attempted to start but failed to detect a flame, causing it to stop operating to ensure your safety.. It appears on 25 Baxi models in our database.
Technical description: Loss of flame during operation
What causes the Baxi 128 fault?
This fault occurs when the boiler successfully lights, but the internal sensors lose track of the flame while it is running, causing the system to shut down for safety. The most common reasons are a worn-out sensing probe that can no longer 'see' the fire, or an unstable gas supply that prevents the flame from staying consistent.
DIY fix possible
Check that your gas pre-pay meter has creditEnsure other gas appliances in your home are working to confirm gas supplyPress the 'Reset' button for five seconds
Find a Gas Safe engineer
Search the official register for a qualified engineer in your area.
Gas Safe Register →Avoid the next call-out bill
A cover plan would handle faults like 128: no call-out fees, no surprise bills.
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Baxi models that show the 128 fault code
Click a model for the full fault code list and model-specific repair notes.
- 124 Combi Repair: £100-280
- 128 Combi Repair: £100-280
- 615 System 15 Repair: £150-300
- 618 SYSTEM Repair: £150-300
- 624 System 24 Repair: £150-300
- 818 System Repair: £100-280
- 824 SYSTEM Repair: £100-280
- Assure Repair: £120-250
- Bermuda Repair: £120-£350
- Duo-tec 2 Combi 28 Compact
- Duo-tec Combi GA Repair: £120-350
- EcoBlue Repair: £100-£350
- Ecoblue 12 System ErP Repair: £120-250
- Ecoblue 15 System ErP Repair: £120-250
- Ecoblue 24 System ErP Repair: £120-250
- Ecoblue 28 System ErP Repair: £120-250
- Ecoblue Advance Combi Repair: £120-250
- EcoBlue System Repair: £120-250
- Ecoblue18 System ErP Repair: £120-250
- Neta-tec Combi 24 GA
- Neta-tec Combi 28 GA
- Neta-tec Combi 33 GA
- PLATINUM COMPACT 25 COMBI Repair: £150-300
- PLATINUM COMPACT 30 COMBI Repair: £150-300
- PLATINUM COMPACT 36 COMBI Repair: £150-300
Source
Baxi 128 fault code information on this page is sourced and cross-checked against the official Baxi service / installation manuals for each affected model.
Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 31 August 2026