28 Medium

Baxi 28 Fault Code

The Baxi 28 fault code means: your boiler is struggling to accurately detect the temperature of the water used for your taps and shower, which will likely result in no hot water or fluctuating temperatures.. It appears on 23 Baxi models in our database.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description: Fault on Hot Water Sensor
Typical repair cost £120-200 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

A cover plan would handle faults like 28: no call-out fees, no surprise bills.

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Baxi models that show the 28 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Baxi 28 fault code information on this page is sourced and cross-checked against the official Baxi service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026