Baxi E.01 – .20 Fault Code
Also written as E0120 — same fault.
The Baxi E.01 – .20 fault code means: your boiler has switched itself off because it has become too hot inside, likely due to water not flowing correctly or a faulty internal sensor.. It appears on 24 Baxi models in our database.
Technical description: Maximum flue gas temperature reached. No circulation or sensor fault.
What causes the Baxi E.01 – .20 fault?
This fault occurs when the internal temperature of the boiler rises dangerously high, triggering a safety shut-off to prevent damage. The most common reason is that water isn't moving through the system quickly enough to carry heat away, often due to a pump failure or a blockage. It can also be caused by a build-up of debris inside the heat exchanger that prevents efficient heat transfer.
DIY fix possible
Check that your home's radiator valves are fully openEnsure your system pressure is between 1 and 1.5 bar on the pressure gaugeTry resetting the boiler by turning the selector switch to 'R' for five seconds
Find a Gas Safe engineer
Search the official register for a qualified engineer in your area.
Gas Safe Register →Baxi models that show the E.01 – .20 fault code
Click a model for the full fault code list and model-specific repair notes.
- 200 / 400 Combi Repair: £120-350
- 200 Combi (range) Repair: £120-350
- 400 Combi (range) Repair: £120-300
- 800 Repair: £120-350
- 80e Repair: £120-350
- Assure Repair: £120-350
- Bermuda Repair: £120-350
- Eco Compact Repair: £120-450
- Eco Elite Repair: £100-280
- EP Repair: £120-280
- Netaheat Repair: £120-350
- Performa Repair: £120-280
- Profile Repair: £120-350
- Profile Prima Repair: £120-350
- Statesman Repair: £120-£350
- Suprima 100 Repair: £120-350
- Suprima 115 Repair: £120-£350
- Suprima 30 Repair: £120-350
- Suprima 40 Repair: £120-350
- Suprima 50 Repair: £120-£350
- Suprima 60 Repair: £120-350
- Suprima 70 Repair: £120-350
- Suprima 80 Repair: £120-£350
- Titanium Repair: £90-280
Source
Baxi E.01 – .20 fault code information on this page is sourced and cross-checked against the official Baxi service / installation manuals for each affected model.
Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026