Baxi Neon 11 Fault Code
Also written as NEON11 — same fault.
The Baxi Neon 11 fault code means: your boiler has detected a problem with the internal thermometer that monitors your radiators, causing the system to stop working to avoid overheating.. It appears on 1 Baxi model in our database.
Technical description: Fault on Central Heating Sensor
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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Gas Safe Register →Baxi models that show the Neon 11 fault code
Click a model for the full fault code list and model-specific repair notes.
Source
Baxi Neon 11 fault code information on this page is sourced and cross-checked against the official Baxi service / installation manuals for each affected model.
Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026