Baxi Pump/Low Pressure Neon Fault Code
Also written as PUMPLOWPRESSURENEON — same fault.
The Baxi Pump/Low Pressure Neon fault code means: your boiler has stopped working because there is either not enough water inside the system or an internal part that moves the water around has stopped running.. It appears on 1 Baxi model in our database.
Technical description: Illuminates if the circulating pump is faulty or the system pressure drops below the minimum requirement (0.2 bar).
DIY fix possible
Check the pressure gauge on the front of the boiler; if it reads below 1 bar, your system needs to be re-pressurisedLocate your external filling loop (a flexible metal or braided hose connecting two pipes)Open the valves on the filling loop to allow cold mains water in until the needle reaches 1.5 bar, then ensure the valves are tightly closed
Find a Gas Safe engineer
Search the official register for a qualified engineer in your area.
Gas Safe Register →Baxi models that show the Pump/Low Pressure Neon fault code
Click a model for the full fault code list and model-specific repair notes.
Source
Baxi Pump/Low Pressure Neon fault code information on this page is sourced and cross-checked against the official Baxi service / installation manuals for each affected model.
Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026