Red neon High

Baxi Red neon Fault Code

Also written as REDNEON — same fault.

The Baxi Red neon fault code means: your boiler has switched itself off because it has reached an unsafe temperature and needs to cool down and be reset.. It appears on 1 Baxi model in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Cut-off is indicated by illumination of the red neon. This occurs when the overheat cut-off device has operated.
Typical repair cost £90-180 (including labour)

DIY fix possible

Switch off the electricity supply to the boiler for a few secondsTurn the electricity supply back onTurn the boiler thermostat knob fully anticlockwise to the 'OFF' positionWait 10 seconds, then turn the knob back to your desired temperature setting

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Baxi models that show the Red neon fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Baxi Red neon fault code information on this page is sourced and cross-checked against the official Baxi service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026