Common problems guide

The most common Baxi Combi 80e problems

The faults most likely to send a Baxi Combi 80e into lockout — with plain-English causes, what to check first, estimated repair costs and whether you need a Gas Safe engineer.

This model is discontinued. Parts can be harder to source and expensive. If repair costs are mounting, a new A-rated boiler may be the smarter choice.
34 documented codes
6 most common
6 DIY-safe checks
0 engineer needed

The 6 most common faults

01
25 High DIY-safe

Your boiler is struggling to move water around your heating system because there is either not enough pressure inside the pipes or the internal pump has stopped working.

What to try first

Check the pressure gauge on the front panel; if it is below 1 bar, locate the filling loop under the boiler.Slowly open the valves on the filling loop until the gauge needle rises to between 1 and 1.5 bar.Close the filling loop valves tightly and reset the boiler by turning the selector switch to the reset position.

Est. cost
£120-250
Parts
Central heating pump, Pressure relief valve, Pressure sensor
Full guide for 25
02
布 neon flashing High DIY-safe

Your boiler has detected that water is not circulating correctly through the system, which prevents it from heating up safely.

What to try first

Check that your central heating valves (lockshields) are openEnsure all radiator valves (TRVs) are turned to maximumGently bleed your radiators to remove any trapped airEnsure the boiler pressure gauge is between 1.0 and 1.5 bar

Est. cost
£180-£350
Parts
Circulating Pump, Primary Flow Switch, Diaphragm
Full guide for 布 neon flashing
03
布 & 皿 neons flashing High DIY-safe

Your boiler has sensed that it is becoming too hot and has automatically shut down for safety purposes.

What to try first

Ensure all radiator valves are fully openCheck that your system pressure is between 1.0 and 1.5 barRotate the selector switch to the 'Reset' position for five seconds and then back to heating or hot water

Est. cost
£100-240
Parts
Overheat Thermostat, Flue Thermostat, Circulation Pump
Full guide for 布 & 皿 neons flashing
04
且 neon flashing High DIY-safe

Your boiler is struggling to light or keep its flame burning, which has caused it to shut down for safety.

What to try first

Check if your gas supply is active by testing another gas appliance like a hob.Ensure your credit is topped up if you have a prepayment gas meter.Press the reset button once to see if the boiler restarts.

Est. cost
£120-300
Parts
Ignition electrode, Gas valve, Printed Circuit Board (PCB)
Full guide for 且 neon flashing
05
neon flashing High DIY-safe

Your boiler has detected a system error that it cannot clear itself, which could be anything from a temporary glitch to an internal electronic part failure.

What to try first

Locate the main selector switch on the front panelTurn the switch to the 'R' (Reset) position and hold it for at least 5 secondsReturn the switch to its original position (Heating or Hot Water) and wait for the boiler to restart

Est. cost
£250-450
Parts
Printed Circuit Board (PCB), Air Pressure Switch
Full guide for neon flashing
06
neon flashing (Pump runs) High DIY-safe

Your boiler has detected that water is not circulating properly through the system even though the pump is trying to run.

What to try first

Check that the boiler pressure is between 1.0 and 1.5 bar on the gaugeEnsure all radiator valves and isolation valves under the boiler are fully openGently bleed air from your radiators using a radiator key

Est. cost
£120-£350
Parts
Circulating Pump, Flow Pressure Switch, Diverter Valve
Full guide for neon flashing (Pump runs)

on the Baxi Combi 80e

Central heating pumpPressure relief valvePressure sensorCirculating PumpPrimary Flow SwitchDiaphragm

Based on parts cited in our fault code database. Your engineer will confirm what's actually needed after diagnosis.

Call a Gas Safe engineer if…

  • You can smell gas or see signs of a leak
  • The Baxi shows an Emergency or High severity code
  • The boiler keeps locking out after repeated resets
  • You've tried the DIY checks and the fault hasn't cleared
  • There's visible water leaking from the boiler
  • The flame is yellow or orange instead of blue
See the full 34-code list for the Baxi Combi 80e