High Lockout
1 red flash on Baxi EcoBlue Advance Heat

Your boiler has detected that it is getting too hot or that water isn't moving through the system correctly, causing it to shut down for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Sensor error, temperature fault or flow fault.

What causes this fault?

This fault occurs when the internal sensors detect that the water temperature inside the boiler has exceeded safe limits, triggered by a lack of circulation. The most common reasons are a failed pump that isn't pushing water around the system, or a blockage caused by a build-up of debris or air. In some cases, the sensors themselves may have become faulty and are providing an incorrect reading to the control board.

This issue often surfaces when the heating is first turned on after summer, as the pump can seize up during long periods of inactivity.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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