High Lockout
110 on Baxi EcoBlue Advance

Your boiler has switched itself off because it has reached too high a temperature, likely due to trapped air or a blockage stopping water from circulating.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Overheated – try bleeding your radiators

What causes this fault?

This fault occurs when the water inside your boiler becomes too hot, causing a safety sensor to trip and shut the system down to prevent damage. The most common reason is that the water cannot move around the system properly, often due to an airlock in the pipework or a pump that has failed. It can also happen if your radiator valves are all closed or if there is a physical blockage restricting the flow.

This fault is frequently seen in autumn when heating systems are turned back on after a long summer break, as pump components can seize up from lack of use.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related guides you might find useful