What the manual says
Manufacturer manualalternates with Outside Temperature (where Sensor fitted)
From this model's manual
Verified against the Baxi Ecoblue Heat installation & service manual.
DIY fix possible
Check for any obvious damage to the sensor unit fixed to your outside wallPress the 'Reset' button on the boiler control panelWait to see if the error clears; the boiler will still provide heating and hot water in the meantime
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