Low
13 on Baxi EcoBlue Heat

Your boiler is simply displaying how many hours the burner has been running as part of a routine status update, rather than indicating a fault.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

alternates with Burner working hours

From this model's manual
Verified against the Baxi Ecoblue Heat installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

DIY fix possible

No action is required as this is an informational message.Wait for the display to cycle back to the temperature or current status.If the code stays locked and the boiler won't fire, try a simple reset.

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Avoid the next call-out bill

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