Low
19 on Baxi EcoBlue Heat

Your boiler is undergoing a routine start-up sequence where it displays the manufacturer's identification information.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

alternates with Manufacturer information

From this model's manual
Verified against the Baxi Ecoblue Heat installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

DIY fix possible

Wait for the boiler to complete its start-up sequenceMonitor the display to see if a different error code appears after the identification endsEnsure the boiler is powered on and reset only if it becomes stuck in a loop

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Avoid the next call-out bill

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