High Lockout
433 on Baxi EcoBlue Heat

Your boiler has shut down because it has detected that it is getting far too hot, likely due to water not circulating properly through the system.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Heat exchanger temperature exceeded (greater than 95 degrees)

What causes this fault?

This fault occurs when the water inside the boiler reaches a dangerously high temperature because it isn't moving away from the heat source quickly enough. The most common reason is a failed pump or a blockage in the system, such as a build-up of sludge or a stuck valve, which prevents the hot water from circulating to your radiators.

This issue often surfaces when the heating is first turned on after summer, as the internal pump or diverter valve can seize up during long periods of inactivity.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful