High
neon flashing (Section I) on Baxi Combi Elite

Your boiler is lighting up but shutting off shortly after because it cannot confirm that the flame is staying on, meaning you currently have no heating or hot water.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Burner extinguishes after 10 seconds - flame sensing fault

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Search the official register →

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