Medium
E163 on Baxi Eco Elite

Your boiler's temperature sensor for hot water has developed a fault or electrical short, meaning the system cannot accurately measure how hot the water is.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description

Domestic hot water (DHW) negative temperature coefficient (NTC) thermostat sensor fault (s.c.) or DHW NTC sensor fault (o.c.).

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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