Medium
E321 on Baxi Eco Elite

Your boiler's hot water sensor has failed or is disconnected, meaning the system cannot tell how hot your water is and has stopped heating it for safety.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

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This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description

Hot water negative temperature coefficient (NTC) fault.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Related fault codes

E20View →

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