High Lockout
2 Red Flashes on Baxi MainEco

Your boiler has become too hot and has shut itself down as a safety precaution to prevent damage.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Boiler overheat tripped

What causes this fault?

This fault occurs when the water inside the heat exchanger reaches an unsafe temperature, triggering a safety sensor to cut the power. The most common reasons are a pump failure preventing water from moving through the system or a blockage such as lime scale or sludge restricting the flow. Sometimes, the overheat thermostat itself has simply become faulty and is sending a false signal to the control board.

This fault is more common in winter when the heating is first turned on after a long summer break, as circulating pumps can often seize or stick during months of inactivity.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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