Baxi Platinum Combi 24 HE A Fault codes & diagnostics

14 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 2008-2015 Discontinued
GC Number 47-075-31
Download the Baxi Platinum Combi 24 HE A manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

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Severity at a glance

Each cell = one fault code. Hover to identify.
1 Emergency 10 High 1 Medium 2 Low

All 14 documented codes

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E20

Your boiler has lost track of how hot the water inside the heating system is because a temperature sensor has failed.

High Engineer only £90-180

Parts commonly replaced

  • Central Heating NTC Thermistor
  • Wiring harness

Related codes

E28

Your boiler's flue sensor is detecting a fault, meaning the system cannot accurately monitor the temperature of the exhaust gases, so it has safely shut down to prevent damage.

High Engineer only £150-250

Parts commonly replaced

  • Flue NTC Sensor
  • Wiring Harness

Related codes

E50

Your boiler is struggling to detect the temperature of the water it is trying to heat, so it has shut down to prevent overheating.

High Engineer only £120-200

Parts commonly replaced

  • DHW NTC Sensor
  • Wiring harness

Related codes

E110

Your boiler has automatically shut down because it detected that the internal water temperature became dangerously high.

Emergency Engineer only £150-300

Parts commonly replaced

  • Safety Thermostat
  • PCB
  • Automatic Bypass Valve

Related codes

E119

Your boiler has temporarily stopped working because the water pressure inside the system has dropped too low.

High DIY-safe

What to check first

  1. Locate the filling loop under your boiler or near the pipes.
  2. Open the valves slowly to let mains water into the system until the pressure gauge reads between 1 and 1.5 bar.
  3. Close both valves tightly and reset the boiler.

Parts commonly replaced

  • Water pressure switch
  • Pressure relief valve
  • Expansion vessel

Related codes

E125

Your boiler has detected that water is not flowing properly around your heating system, so it has safely shut down to prevent overheating.

High Engineer only £150-350

Parts commonly replaced

  • Central Heating Pump
  • Diverter Valve
  • Flow Sensor

Related codes

E130

Your boiler has temporarily stopped working because it has detected that the exhaust gases coming from the flue are too hot.

High Engineer only £100-£250

Parts commonly replaced

  • Flue NTC sensor
  • Main PCB

Related codes

E133

Your boiler has temporarily stopped working because it cannot detect a steady flame, which usually points to an issue with your gas supply or the way the boiler is igniting.

High Engineer only £100-£250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

E160

Your boiler has stopped working because it cannot detect that the internal fan, which safely removes combustion gases, is operating properly.

High Engineer only £150-£300

Parts commonly replaced

  • Fan Assembly
  • Wiring Harness
  • Printed Circuit Board (PCB)

Related codes

E193

Your boiler is struggling to get water moving around the system correctly before it attempts to fire up.

High Engineer only £150-300

Parts commonly replaced

  • Pump
  • Diverter Valve
  • Flow Switch

Related codes

Error 125

Your boiler has detected that the water pump is running continuously or incorrectly, which usually points to a control or circulation issue.

Medium Engineer only £150-300

Parts commonly replaced

  • Circulating pump
  • Printed Circuit Board (PCB)

Related codes

Error 133

Your boiler is trying to start up and light the flame, but it is failing to stay on after a few seconds.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes