High
E50 on Baxi Platinum Combi

Your boiler's hot water sensor has developed a fault, meaning the system cannot accurately measure the temperature of the water coming out of your taps and has stopped providing hot water to keep you safe.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Hot Water NTC Fault

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Related fault codes

E20View →E28View →

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