Medium
20 on Baxi PLATINUM COMPACT 36 COMBI

Your boiler is displaying a flashing error code, which usually indicates a temporary internal glitch or safety lock out that needs to be reset.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Flashing error

From this model's manual
Verified against the Baxi/Baxi Platinum Compact Combi Baxi Platinum Compact Combi Installation installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

DIY fix possible

Turn the boiler's main power switch off and on again after a few seconds.Locate the reset button on your Baxi boiler control panel and hold it for about 5 seconds.Check that your home has a stable power supply and the boiler is securely plugged in.

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Related fault codes

All 17 fault codes on the PLATINUM COMPACT 36 COMBI

Seeing a different code? Every code this model can display, in one place.

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