Medium
E.02 – .48 on Baxi EP

Your boiler is having trouble communicating with your wireless thermostat or smart home controller.

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This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description

Configuration to external device unsuccessful – check pairing to external device.

DIY fix possible

Check that your wireless thermostat or hub has power and fresh batteries.Move the thermostat closer to the boiler to see if signal interference is the cause.Follow the manufacturer instructions to re-pair or 're-sync' the thermostat to the boiler receiver.

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