High
E20 on Baxi EP

Your boiler's internal thermometer for the heating system has developed a fault or is disconnected, meaning the unit cannot accurately measure water temperature to run safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Central heating NTC error

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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