Medium
127 on Baxi Netaheat

Your boiler hasn't been able to heat the water hot enough to safely kill off any potential bacteria in the system.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description

Legionella (cause of Legionnaires’ disease) protection temperature not reached

DIY fix possible

Check that your hot water timer is set to be on for at least one hour to allow it to reach temperatureEnsure your hot water temperature dial or cylinder thermostat is not set too low (should be at least 60°C)Check if you have used a large amount of hot water just before the scheduled anti-bacteria cycle

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful