High
E40 on Baxi Performa

Your boiler has stopped working because the sensor that monitors the temperature of the water returning from your radiators has developed a fault or disconnected.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Central heating return negative temperature coefficient (NTC) thermostat fault.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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