Medium
127 on Baxi Profile

Your boiler has failed to heat the water storage tank to a high enough temperature to kill off potentially harmful bacteria.

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This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description

Legionella (cause of Legionnaires’ disease) protection temperature not reached

DIY fix possible

Check that your hot water timer is set to be on for at least one hourEnsure your cylinder thermostat is set to at least 60°CCheck if the boiler was turned off or in standby during its scheduled disinfection cycle

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