Medium
127 on Baxi Suprima 40

Your boiler has failed to heat the water in your cylinder to a high enough temperature to kill off any potentially harmful bacteria.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description

Legionella (cause of Legionnaires’ disease) protection temperature not reached

DIY fix possible

Check that your hot water cylinder thermostat is set to at least 60°C.Ensure your heating programmer is set to allow the hot water to stay on for a long enough period (at least one hour).Reset the boiler by pressing the reset button to see if the cycle completes successfully.

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